Refund policy

 

If something isn’t quite right or you are unhappy with your purchase, we will gladly accept full priced, unworn (with original tags attached), unwashed or faulty items for return or exchange within 14 days from your delivery date.

We do not accept returns on sale items.

If you wish to return an item, please send to the following address:

2/15 Ravenswood Drive
Goonellabah NSW 2480
Australia 
 
If you suspect your parcel will take longer than the 14 days to be delivered back to us, you will need to send through your tracking number so that we have proof that your return was sent during the return time frame.

For all enquiries please contact customer care:

moonfolkthelabel@gmail.com